1.  Client Inquiry: The client reaches out to inquire about our services.

2.  Sales Team Interaction: Our sales team engages with the client, providing them with essential information. We may also offer a phone or in-person meeting to discuss their specific needs.

3.  Granting Access and Overview: The client grants us access to their seller central account. We conduct a comprehensive review of their account, providing them with an overview of its status and potential opportunities.

4.  Service Sign-Up: The client decides to sign up for our services by agreeing to the terms and providing their billing information.

5.  Focus on expiring and Declined Cases: We prioritize addressing any reimbursements that are soon to expire or previously declined cases. This ensures that we tackle urgent issues first.

6.  FBA Shipments Missing Inbound: Our attention then shifts to FBA shipments that are missing inbound. We provide the client with a list of required documents to proceed.

7.  Resolving Missing Inbound Cases: Once we have all the necessary documents, we diligently work to open and successfully resolve every single missing inbound case.

8.  Research and Reimbursements: After addressing the missing inbound cases, we conduct thorough research to identify any other discrepancies and secure additional reimbursements for the client.

9.  Ongoing Updates: Throughout the process, we keep the client informed about the progress of their cases. They have access to all case information at any time, ensuring transparency and clear communication.

10.  Billing: The client is billed only after they receive the reimbursement. We charge the client according to the agreed-upon terms.

At BZnav Plus, we prioritize providing a seamless and transparent onboarding process for our clients. Our goal is to ensure that they receive the best possible service